Covid19 Statement from Mumaroo
Hello to everyone new to Mumaroo and our long term followers and friends! Sadly Mumaroo is closed and has suspended all of our sessions until further notice.
I’ve had lots of questions and messages. Many of these have been purely support and love and I’m so grateful for these thank you! But also lots of you asking questions. What do I do with my sling? Do I need to return it? If so how?
So I thought I’d outline Mumaroo’s plan going forward….
From a personal and business perspective these are scary times! Everything Mumaroo had built up has recently been invested into launching Mumaroo HQ, It was supposed to be exciting, fresh and new and now it feels like it could easily all be taken away. Paying our basic bills is going to be near impossible and I’ve had a couple of wobbly days but now it’s time to shake it off and make a plan and there is hope..
We currently have almost 70 slings out on hire. If every single one of you kept these slings, renewed them on time and paid your monthly £15 fee on our website then we DO have enough JUST to pay our essential bills.
Obviously; I’m very aware this isn’t realistic. We are all in the same boat and many of our self employed families and families with unstable jobs will be just as worried about finances as we are here. So IF you do need to send your sling back you can do that by post. Please do send it promptly. I suggest 3 days before your return date. Please send it via a tracked service so we don’t lose any in the post and send us a message or email with the tracking information. Message or email us for the address.
IF you can keep your sling please do and pay on time when you receive your reminders. This will quite literally help save Mumaroo! On time Is really important because it help us keep an admin track of when they are due again. Click here to renew
My other concern is that we are a vital lifeline to new parents and with the advice now being that pregnancy would be considered in the vulnerable category I’m very very concerned that we are going to have a nation of mothers sat at home highly anxious and worried. Having dealt with post natal anxiety personally with all three of my pregnancies I cannot imagine the stress and fear all of you are feeling at this time. I do not want Mumaroo to no longer be offering support or advice and I still want to offer a hiring service via post.
So here is the plan:
• Postal hiring will be available ASAP – I have some logistical things to sort out such as ordering a bulk of postal bags, finding the easiest courier and service etc. When it is ready I will post details and set up a dedicated page on the website to order a hired sling.
• One to One consultations – I’m going to offer these available to be booked and I can currently do these via WHATSAPP but there may be better options so I will update soon with this information too. Again; there are many considerations for me to plan for. Such as my children being here!! No one wants to hear ‘Mummy Mummy Mummy’ constantly – So I anticipate I will be able to offer these sessions on Sundays and Mondays only due to Joe being at home for childcare. These sessions can be booked for help with your hired slings, in pregnancy to find something suitable before baby is here, pretty much anything but I have decided I cannot offer back carrying via video calls. It is too unsafe and I would hate for a child to come to harm. When I teach back carrying I always use our heavy demonstration dolls and when you move on to your own child I’m always there with a hand on baby whilst you’re learning. I cannot do this via video calls so therefore I do not think it is a safe enough option. By early next week these sessions should be up and running to book.
• Purchasing slings can still be done via our website or by messaging us. You can also opt to purchase or hire at the end of your one to one sessions.
• Mumaroo Community: Please please if you are not in our community group JOIN IT NOW we have lots planned. I will be hosting free sessions in there for a variety of things and we have a team of professionals planning to upload content and videos to support everyone through this time. Whether that’s breastfeeding support, birthing preparation, money advise, parenting tips, teaching and home ed tips or just something funny to make us giggle! We are also a space to reach out if you need something specific such as formula, nappies wipes etc.
Finally I just wanted to say…. We’ve always said we are a community and that we believe parents should not judge others and should all support each other. Well NOW is the time that we are really being tested! And I have every confidence that we are going to pull each other through this and maybe learn quite a lot on the way too.
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